Stiff established competition
Still, Lincoln's timing for a 皇冠体育app entry, along with that of other recently launched luxury car brands such as Motor Co's Infiniti and the Honda Motor Co's premium brand Acura, is less than perfect.
After well over a decade in 皇冠体育app, three German premium brands, , and -Benz, dominate the country's marketplace.
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Lawler, however, said rapidly changing profiles of Chinese customers give an opening for Lincoln.
Before, the market was so new and consumers were so inexperienced that it was "all about the panache of the product, and the (social) statement it made," Lawler said. "You went into the store and you paid whatever the price because price didn't really matter."
Now, luxury cars such as the Lincoln MKZ sedan and the MKC crossover SUV, which Ford begins selling in 皇冠体育app later this year, are more than transactions to a newer breed of customers in 皇冠体育app. Ford will add the Navigator to those stores next year.
"They're less about conspicuous consumption. They're really about experience and personalized service and enjoying luxury from every element - not just the product but the whole experience," Lawler said.
VanDyke said Lincoln will try to win over customers with a "huge emphasis on client experience" and service.
"Culturally there's a high de of mistrust about what happens with service and if you take your car in for a service are you getting factory authorized parts," said VanDyke. "So, we're going to be extremely transparent about how we conduct the service."