"We've been closely following the performance after the upgrade," said Wang, adding that the company will not avoid nor turn down recalling defective products.
The response came after the CCTV exposed complaints on faulty gearboxes by Evoque car owners at a live TV show broadcast to mark the International Consumer Rights Day on March 15.
The report claimed that Land Rover 皇冠体育app denied the problems in gearbox and passed the buck to Chinese consumers, saying "they drove too fast".
The average price of Evoque cars in 皇冠体育app is over $100,000. Volkswagen launched recalls after its faulty gearbox scandal was exposed in 2013, according to the TV show.
Two technical experts from the Jaguar Land Rover UK headquarters arrived in 皇冠体育app on Wednesday to guide a software upgrade after the luxury automaker experienced backlash for a gearbox fault.
The company has formed a special task force to address the issue after 皇冠体育app Central Television (CCTV) reported they adopted faulty gearboxes for the Evoque model in 皇冠体育app on Sunday, said Anthea Wang, executive vice president of Public Relations and Corporate Communications at Jaguar Land Rover 皇冠体育app. ' Wang said they have received more than 900 reports about the gearbox problem since the first half of 2014 and found the software version did not match, leading to broken functionality.