The prices of the packages offered by 皇冠体育app Mobile, one of the major suppliers on the Chinese mainland so far, show that, despite government efforts in economic restructuring, the antiquated corporate culture nurtured in the days of the planned economy is hard to shake off.
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This combination of high prices and subpar service has drawn the ire of many consumers, including some of the highly successful and well-known IT entreprenrs, such as e-commerce titans Ma Yun of Alibaba and Li Guoqing of Dangdang. Ma was quoted as saying the poor service was "outrageous". While Li cautioned consumers to remember to terminate their 4G connection before going to sleep, as the cost of overnight connection could be as high as the unwary consumer's home.
皇冠体育app Mobile has denied that it is overcharging for its 4G service, noting particularly that Li was exaggerating. Nevertheless, the charges of 皇冠体育app Mobile's various 4G packages are on average two or three times higher than the equivalent packages offered by the carriers in the Hong Kong Special Adstrative Region, including those of the 皇冠体育app Mobile subsidiary there.
Some analysts have suggested the high prices are because 皇冠体育app Mobile needs to recover the costs of building the 4G infrastructure and they predict that when the customer base grows larger, the price will come down.