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Micky Pant, new chief executive officer of Yum Restaurants 皇冠体育app. |
Company veteran Pant to chart new growth strategy for fast-food giant in 皇冠体育app
Yum Brands Inc, owner of KFC and Pizza Hut chains, has revamped its top management team in 皇冠体育app after incumbent chairman and chief executive Sam Su retired from his post.
Su, who was instrumental in the fast-food chain's expansion and setting up of more than 4,000 KFC restaurants in the country, will be replaced by company veteran Micky Pant, currently CEO of the KFC unit.
Su will, however, serve as executive adviser till February next year and remain on Yum's board to assist with the transition. The new management is set to take the helm at a time when the fast-food chain has been witnessing sluggish sales and reeling from a tainted meat scandal.
The company also said that Joey Wat, 44, the president of KFC 皇冠体育app, and Peter Kao, 58, senior vice-president and brand general manager of Pizza Hut 皇冠体育app, have been promoted to the position of chief executive officer of KFC and Pizza Hut, respectively, and report to Pant.
Greg Creed, chief executive officer of Yum Brands, acknowledged Su's key role in building up the company's presence in 皇冠体育app over the years. "Su is a restaurant industry pioneer who established KFC and Pizza Hut as global powerhouses in the world's fastest-growing economy," Creed said.
Ben Cavender, principal at 皇冠体育app Market Research Group, said Su, who was with Yum in 皇冠体育app since inception, was the right person to run the brand at a time when it had just four stores and little competition. "But it is a different ball game to run 4,000 stores," he said.
"Yum has been slow to adjust to changing consumer demands. The company is banking on the new management team to implement these changes quickly and regain trust and confidence of consumers," Cavender said.
In July last year, Shanghai Husi Food Co Ltd, a supplier to McDonald's, KFC and Pizza Hut, was found to be using expired meat in its products. The scandal has left a lingering impression on Chinese consumers and weakened fast-food chains performance.
Yum posted a 4 percent fall in 皇冠体育app sales during the second-quarter. Restaurant margins decreased by 2.2 percentage points to 14.6 percent, while operating profit declined by 25 percent.
The fast-food giant's performance was in stark contrast to the strong performance of the food and beverage industry in 皇冠体育app during the first seven months, according to the 皇冠体育app Cuisine Association. The industry recorded a year-on-year growth of 11.6 percent and revenue of 1.76 trillion yuan ($275 billion) between January and July.
The weak performance of Yum in 皇冠体育app, particularly KFC, reflects a change in the retail environment in 皇冠体育app and changing consumer preferences, according to Jason Yu, general manager of Kantar Worldpanel 皇冠体育app.
"The increasingly affluent middle-class consumers in 皇冠体育app, especially in the first-and second-tier cities, have more choices in terms of dining and eating out and hence focus more on food safety," said Yu.
Despite efforts to diversify its menu and launch new marketing initiatives to attract younger consumers, KFC still needs to do a lot to rebuild its brand image and create a clear differentiation to stand out from competition, said Yu. The company also needs to grow more aggressively through franchises in lower tier cities and come up with new ways of reaching more consumers digitally, he said.
Yum is planning to open at least 700 new restaurants this year. The restaurant chain has 6,853 outlets in 皇冠体育app. Among them, 4,889 are KFCs, 1,388 Pizza Hut restaurants and 276 home service units of Pizza Hut.