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Marvelous management

The fruitful efforts of Neil McDonald, general manager of Sheraton Shanghai Hongkou Hotel, have helped the property build a sterling reputation since its 2011 opening. He and Amanda Shen, director of sales and marketing; Tony Ji, director of rooms; and John Xie, director of revenue management; accepted the "Best Management Hotel in 2012" award from City Traveler Magazine. 021-2601-0088.